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Microsoft Pulls Windows 8.1 RT Just Days After Release

Submitted by on October 20, 2013 – 11:56 am2 Comments

Well that was fast. Just two days after releasing an update to the much-maligned Windows 8, Microsoft pulled one version of Windows 8.1 due to an unspecified problem.

Windows RT is for mobile devices utilizing chips from the manufacturer ARM, which include tablets from Asus, Dell, Lenovo, Samsung, and Microsoft itself. (Intel is the other major manufacturer of chips for Windows devices.)

After pulling the update from the Windows store on Friday, a Microsoft spokesperson sent out the following statement:

Microsoft is investigating a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1. As a result, we have temporarily removed the Windows RT 8.1 update from the Windows Store.

VentureBeat reports that the move is due to the update essentially crashing some devices, causing a blue screen that says (equally vaguely) the “Boot Configuration Data” is missing.

On the other hand, some of the issues could be due to Microsoft servers being overwhelmed by popular demand for the update.

Some users of the desktop/laptop version of Windows 8.1 have also noted major problems installing the OS. One veteran Windows user and tech journalist at Forbes was unable to update after multiple attempts on multiple devices; he finally succeeded when Microsoft contacted him, and an IT support person took control of his computer.

Windows 8 was released in August 2012, and was almost immediately met with negative feedback from users. The OS was optimized for mobile devices, but the “Modern” tile design, lack of a Start button, and not booting to desktop left many users cold.

Have you updated to Windows 8.1? Have you had any problems? Let us know in the Comments section.

[via CNET]

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